Return & Refund Policy

At Shararat Club Adult Web Store, operated by SSheathcare & Wellness, we strive for your complete satisfaction with every purchase. However, we understand that circumstances may arise where a return or refund is necessary. Please review our policy below:

Eligibility for Returns and Refunds:

• We accept returns and offer refunds for unopened and unused items within 2 days of the purchase date.
• Products must be in their original packaging and in the same condition as when received.

Non-Returnable Items:

• Due to the intimate nature of our products, items such as dragon condoms, vibrators, dildos, and sexual wellness products cannot be returned once opened or used for hygiene reasons.

Return Process:

• To initiate a return, please contact our customer service team within the specified return period.
• Provide your order details and reason for the return.
• Once approved, you will receive instructions on how to return the item(s).

Refund Process:

• Refunds will be issued to the original payment method used for the purchase.
• Please allow up to [X] business days for the refund to reflect in your account after the returned item(s) are received and inspected.

Shipping Costs:

• Customers are responsible for the return shipping costs unless the return is due to our error or a defective product.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately for assistance. We will replace the item or issue a refund as per your preference.

Contact Us:

• For any questions or concerns regarding returns and refunds, please contact our customer service team at [contact email/phone number].

By making a purchase from Shararat Club Adult Web Store, you agree to abide by the terms of this Return and Refund Policy. We are committed to ensuring your satisfaction and providing exceptional customer service.